At RSF we place a huge value on reliability. We understand that technology isn’t THE most important thing in a typical museum; that it should blend seamlessly into the background of the visitor’s experience.
Museum staff wants exhibits to work, and stay working without repeated intervention. There is also the issue of budget – while a museum may have budget for a project, they are higly unlikely to have further budget two years later to replace a series of cheap players that have broken down with no warranty(or worse still, where the manufacturer no longer exists).
Our products are made to work, and to stay working for years. We offer an eight (8) year warranty on the majority of our ProDAP range, and have many examples of sites where our devices have been running problem- free for 10 years or more. A recent analysis showed that our failure rate after 5 years for a variety of ProDAP products is less than 1%.
RSF as a company has existed since the early 70s. We are still run by the original founder, and have no plans to disappear any time soon! We are constantly striving to come up with creative new solutions that will enhance the museum experience for visitors and museum employees alike.