The following products have various warranties due to their differing nature, construction, and usage. For more details please see the individual brochures.
The sustainability guarantee & warranty excludes damage due to the following causes:
The sustainability guarantee will be void and no longer apply in the case of modification of the unit, removal or defacement of the serial number, misuse, or improper installation
The 8 years of the sustainability guarantee are defined as starting on the day that the unit or units are delivered to the address as specified by the client when placing the order.
The first 3 years of the sustainability guarantee work as a standard warranty; all parts & labour are covered. Any failure due to defective components or manufacturing will be repaired or replaced at no charge to the client (exc. shipping charges – see below)
For a further 5 years, in the case of failure due to defective components or manufacture, there will be no charge for labour for any repair. The client will pay for any replacement parts. RSF guarantee to keep a reasonable stock level of spare parts for the duration of this time.
For any sustainability guarantee repair, the client will pay the costs of transporting the unit between location of use and RSF premises.
RSF repair engineers will have the final say when determining the cause of the breakdown.
This sustainability guarantee & warranty is non-transferable – it only applies to the original purchaser of units from RSF.
Confident in the quality of our products, and entrusting our manufacturing processes and quality control, we offer a 2-year warranty on all RSF PortaDAP range.
Committed to offering the most complete service possible, RSF also offers extended warranty options up to 5 years, at very competitive conditions.
Interesting in this service or discussing our range of products?